Performance issues - investigation ongoing

Easy Employer is investigating a performance degradation being reported by clients.

 

2024-09-23 @ 3:40pm AEST - performance has returned to normal and we are monitoring.

 

2024-09-24 @ 5:27pm AEST - further reports of performance issues, investigation ongoing. Possible cause identified. 

 

2024-09-25 @ 10:39am AEST - further reports of occasional performance issues, investigation is ongoing

 

2024-10-01 @ 12:26pm AEST - further reports of occasional performance issues, investigation is ongoing

 

2024-10-03 @ 1:27pm AEST: Our monitoring indicates that performance has now stabilised. While we haven’t yet identified the root cause, please rest assured that our investigation is ongoing and with the highest priority.

 

2024-10-08 @ 09:48am AEST - monitoring shows a performance degradation, investigation ongoing.

 

2024-10-08 @ 09:51am AEST - monitoring shows performance has returned to normal, investigation ongoing. 

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