STATUS: completed 2025-01-06 @ 4pm AEST.
Infrastructure Upgrade, URL Change, and Integration Impacts
We are performing a scheduled infrastructure upgrade for the Easy Employer UAT environment. This work is part of our broader effort to improve stability, performance, and alignment with the AWS Well-Architected Framework.
📅 When is this happening?
- Start: Tuesday, 10 June 2025 at 9:00 AM AEST
- Duration: Approximately 8 hours
- Expected completion: Tuesday, 10 June 2025 at 5:00 PM AEST
🔧 What will be affected?
During the upgrade window:
- The UAT environment will be unavailable
- The current standard UAT URL is https://demoaws1.easyemployer.com, but some organisations may use a custom domain (e.g. yourorganisationuat.easyemployer.com)
- All integrations or automated activities pointing to UAT will not function during this period
🌐 What’s changing?
🔗 New UAT URL
After the upgrade, the UAT environment will move to a new URL format:
-
Standard UAT access:
https://uat.easyemployer.com/ -
Custom domain access (if used):
https://uat-[yourorganisation].easyemployer.com/
(e.g. https://uat-acmecare.easyemployer.com/)
Please update any bookmarks, integrations, or scripts that reference the old UAT URL after the upgrade has been completed.
⚠️ If your organisations custom domain is changing, we will contact you directly prior to the maintenance window to provide guidance and next steps.
🔐 Integration & API Impact
In some cases, this infrastructure change may affect:
- API authentication details
- Organisation ID values used in UAT integrations
We are reviewing which organisations may be impacted.
⚠️ If your organisation is affected, we will contact you directly prior to the maintenance window to provide guidance and next steps.
🚀 Why are we doing this?
This upgrade ensures the UAT environment benefits from the same architectural improvements we will be applying to production:
- Enhanced security and access control
- Increased reliability and performance
- Alignment with AWS best practices for cloud infrastructure
- Better support for automated and manual testing workflows
📉 What to expect after the maintenance window
Once the platform comes back online, you may experience slightly reduced performance for a short period of time. This is expected while our caching systems warm up and background optimisation processes complete.
There is no action required from users — the system will automatically stabilise and performance will return to normal levels shortly after the maintenance ends.
We will monitor the environment closely throughout this period and provide updates if necessary.
✅ What you need to do after the upgrade
Once the maintenance is complete and the platform is back online, we recommend the following actions to ensure a smooth transition:
- Verify access to the system using your standard login method
- Enable your integration and test any key workflows that are critical to your organisation
- Report any issues to the Easy Employer support team as soon as possible so we can assist promptly
If your organisation was previously contacted about API changes or URL adjustments, please ensure those changes have been applied.
📢 Stay informed
We will provide live updates during the maintenance window on the Easy Employer Status Page.
To receive real-time notifications, we recommend subscribing to alerts via email or SMS.
💬 Need help?
If you have questions about the UAT URL change, API updates, or anything else related to this upgrade, please reach out to our support team via our ticketing system: Submit a request – easyemployer support
We appreciate your cooperation and support as we continue to enhance the Easy Employer platform and the environments that support your development and testing.