Easy Employer Browser-Based Time Clock – PIN Number | URL Setup & Configuration

Overview

This article explains how to generate, set up, reset, and manage a unique URL for the Easy Employer browser-based time clock using PIN Number authentication. Use this guide for first-time setup or to resolve common issues.

Contents

What is a Time Clock URL?

  • Time Clock URL is a unique web link that launches the Easy Employer time clock for a specific device.
  • Each URL is tied to a single device and cannot be used on multiple devices at the same time.
  • If the URL is used on another device, or if the device’s browser data is cleared, a reset will be required (see steps below).

When Should I Create or Reset a Time Clock URL?

  • When setting up a new time clock device.
  • If the current device is replaced or reset.
  • If the time clock shows errors such as “key is no longer valid” or does not allow users to clock in.
  • When migrating from an unsupported device to a supported device.

How to Set Up or Reset a Time Clock URL

  1. Log in to Easy Employer.
  2. Go to Timesheets > Time Clocks.
  3. Click Create a new time clock.
  4. Enter a name for the time clock (e.g. location/room name).
  5. Set a password for the time clock. (You’ll need this password when linking the device.)
  6. Choose which sites, areas, and roles can use the time clock, then save.
  7. Select how the time clock can be used (clocking shifts, breaks, PIN logins, fingerprint, etc.).
  8. Click Save to finish setup.
  9. The final popup will display the unique URL for this time clock. Copy and use it to set up your device.
  10. On first use, the password will be required to activate the time clock on the device.

NOTE: You must use a supported device and browser. Each URL is single-use per device.

Tip: Allow the time clock page to fully cache on initial setup (wait at least 120 seconds before using or refreshing).

NOTE: Unused time clock URLs should be deleted to avoid performance issues. Only users with sufficient permissions can create or manage time clock URLs.

How to Reset a Time Clock Lock or Re-link a Device

Each time clock is locked to a device (“installation”) by a browser cookie or local file. If this cookie is lost (e.g., clearing cookies, using a new browser/device), you must reset the lock and re-link the device.

  1. Log in to Easy Employer.
  2. Go to Timesheets > Time Clocks and find the time clock.
  3. Click the three dots on the right, select Reset lock (this unlinks the current device).
  4. Click Reset Lock.
  5. Run the time clock URL on the device again.

Important: If the time clock device changes (hardware or browser reset, or major browser update), you must always reset and generate a new link.

Updating Time Clock URL Settings

Where to Find Time Clock Configurations

  1. Go to Timesheets > Time Clocks.
  2. Settings are found under the three dots icon on the right for each time clock row.

Time Clock Groups / Roles

  • You can configure a time clock URL for entire sites/areas or for individual roles.
  • Roles added to a site in the org structure are automatically added if the time clock URL is set at site level; if set by role, you must add new roles manually.

Time Clock Settings

You can enable or disable:

  • Clocking shifts
  • Clocking breaks
  • PIN logins
  • Fingerprint logins
  • Pop-ups for fingerprint logins
  • Hide users
  • Display rostered/clocked times
  • Show site/area names
  • Allow refresh button

Click Save to update configuration. The time clock will refresh to apply changes.

Time Clock Password

  1. From Time Clocks, click the cog and choose Reset password.
  2. Enter a new password (must meet Easy Employer password requirements).
  3. The new password must be entered on the device when reconnecting.

Tips and Best Practices

  • Bookmark the Time Clock URL: Save it as a shortcut on the device for quick access.
  • Do not share URLs between devices or locations.
  • Keep your device and browser up to date.
  • Do not use incognito or private browsing mode.
  • If multiple time clocks are used across different sites, generate and manage a separate URL for each.

Troubleshooting

  • If you see “The key for this time clock is no longer valid”, the URL or device may have changed, or cookies were cleared. Reset the lock and re-link.
  • If PIN entry fails, clear browser cache and cookies, restart the browser, and try again.
  • If the time clock remains in offline mode, reset the lock and re-link using the correct URL.
  • For persistent issues, confirm you are using a supported device and browser.
  • For detailed troubleshooting, see the Easy Employer Time Clock Troubleshooting Guide.
Kristian N. -
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