This article explains the current issue affecting downloaded reports from Easy Employer that are opened in Excel. Users may see a "405 Error" instead of the expected report content.
Contents
Current Issue
Some users are experiencing an issue where downloaded reports from Easy Employer—when opened in Microsoft Excel—are displaying a "405 Not Allowed" error message in the file instead of the expected report data.
Status
Our technical team is aware of the issue and investigating the root cause. This issue is being treated as a priority.
We will update this article as soon as a resolution is available.
Need Help?
If you are impacted by this issue, please log a support request with the following information:
- The name of the report you attempted to download
- A copy of the file if possible
TIP: If you continue to encounter this error across multiple reports, please let us know so we can prioritise your case accordingly.