Employee Guide | Shift Cover

1) Overview
2) Request a shift cover
3) Accept a shift cover
4) Shift cover approvals



Employee Guide | Roster Shift Preferences


1) Overview

The Shift Cover feature is available on certain accounts and allows users to find a replacement for their own shifts. This feature might be useful to organisations and their employees; as it allows users to find a replacement to a rostered shift that might not be able to work.



Depending on your organisations rules, you request for a shift cover (or your acceptance of a shift cover) may need to be approved by your immediate leader / employer. Please contact your immediate leader / employer to determine your organisations configuration (and policy) regarding requesting for (or) accepting of rostered shift covers.

Your employer / organisation will need this feature enabled for you to be permitted to use the rostered shift cover feature.


2) Request a shift cover

  1. Click My Easy Employer on the navigation bar and select Rosters.
  2. This opens up My rosters, displaying the current roster period at the top, and the option to view future (or) past rosters, or rosters that meet a date range.
  3. Clicking on a period opens up the weeks roster for that period. Shift details are displayed.
    Select the shift which you would like covered and click the Request someone else to cover this shift.
  4. Select a suitable user (employee) to request to cover your shift.
  5. Click Submit.
  6. The shift colour changes to pink on your roster to denote the shift cover request.
  7. To review the shift cover request, click the shift and then click View the shift cover request.
  8. A popup window displays the shift cover request details.
  9. If the shift cover request is accepted, the system generates a notice to inform you of this and the shift disappears from the roster view.
  10. If the request is declined, the system generates a notice to inform you of this.


3) Accept / decline shift covers

  1. Shift cover requests appear on the To Do List.
  2. Click the to-do item. A pop-up dialog box will appear with the shift cover request details.
  3. Click Accept or Decline the rostered shift cover request (or select Cancel to review it at a later time).


4) Shift cover approvals

Depending on your organisation's rules, the system may be set up to require approvals for shift covers. When enabled, once a user has accepted to cover a shift, the manager receives a notification of the request through their To-Do List.


The manager can review the request details and approve or decline it.


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