2018-03-08: 3.55am AEST - Unscheduled down time - easyemployer (RESOLVED)

2018-03-08 0355

easyemployer is down for unscheduled maintenance. We are currently investigating the cause of this issue and will provide an update to this article once services are restored to normal.

 

2018-03-08 0820

easyemployer services are restored to normal. We are monitoring server loads as services restore.

 

2018-03-08 0835

easyemployer is down. We are currently investigating the cause of this issue and will provide an update to this article once services are restored to normal.

 

2018-03-08 0920

easyemployer remains down. Please be reassured our development team are investigating this and are working to have this resolved as soon as possible. We are anticipating the services will be restored soon.

 

2018-03-08 0925

easyemployer services are restoring to normal. We are monitoring server loads as services restore.

 

2018-03-08 0953

easyemployer services are restored to normal.

 

 

Important Information regarding All-In-One unit:

Your All-In-One unit will remain to show 'offline' until your router refreshes the DNS settings for the All-In-One unit. If this does not resolve itself in 24 hours, we recommend:

  • removing the ethernet cord from the All-In-One unit.
  • Wait 2-5 minutes.
  • Reconnect. After 2-5 minutes the unit should show offline.

If you restart the All-In-One unit all cached offline data will be lost. If you are unsure on how to resolve offline issues; please contact our support team.

 

 

If you have any further questions regarding this unscheduled maintenance period; please contact our support team at support@easyemployer.com 

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