Employee Common Questions | Online Access & Sign-In

 

 

How do I get online access details?

Online access to easyemployer is granted by your organisation. The easyemployer support team cannot grant, resend or reset online access, this can only be done by your immediate leader / employer. 

🡪 The online access guide HERE provides detailed information regarding the online access process. 

🡪 If you need online access to be granted, you need to raise this internally with your immediate leader / employer for assistance.

 

 

 

I am not receiving the online access email, my employer says my email is correct?

The most common causes of not receiving the online access email are:

   🡪 the email address was entered incorrectly
   🡪 online access email going into spam or junk
   🡪 online access email being blocked at the email server level

🡪 The online access guide HERE provides further troubleshooting steps regarding this situation. If you are still having issues you will need to raise this back with your immediate leader / employer.

 

 

 

I forgot my login email, can you tell me what it is or change it?

The login email is only known by yourself and this was set when you signed up to an easyemployer online account (see the guide HERE).

🡪 You will need to raise this internally with your immediate leader / employer who can reset your online access - where you will receive an email to sign up to easyemployer again.

 

 

 

I can no longer access the email I signed up with, can you please change it?

The login email is only known by yourself and this was set when you signed up to an easyemployer online account (see the guide HERE).

🡪 You will need to raise this internally with your immediate leader / employer who can reset your online access - where you will receive an email to sign up to easyemployer again.

 

 

  

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