The sandbox environment

Updated 2026-03-12 06:21:47 UTC Created 2017-09-06 00:17:10 UTC

Contents

Overview

In software development terms, a sandbox is an isolated testing environment that enables users to run programs or open files without affecting the application, system, or platform on which they run.

In Easy Employer's particular context, the sandbox account is a copy of a client's main production account (also known as live account), used for testing any configuration changes before committing these to the ‘live’ environment. This is a particularly important function for account administrators.

Sandbox availability

The sandbox environment is available Monday to Friday, 6am AEDT to 10pm AEDT. 

Access to the sandbox account

To access the sandbox environment, navigate to https://sandbox.easyemployer.com. Please ensure you include "https://" at the beginning of the URL.

The sandbox is a copy of your ‘live’ account. To access your sandbox you must ensure you have online access enabled to your production environment and know your credentials (e.g. login email and password).

  • The login email and password for the sandbox environment is the same as your production environment from the day before.
  • Access is only available for clients based in Australia and New Zealand.
  • Service availability for the sandbox environment is not guaranteed.

You will not have access to the sandbox until Monday the week after you have completed online access signup to your production environment.

SSO and sandbox

If your organisation has SSO enabled on production, access to sandbox will not be available.

Data relationship and copying process

Data is copied from the production environment to the sandbox account on a weekly schedule. This occurs on Saturday mornings.

Please keep in mind:

  • The data in the sandbox is a destructive copy of the live data, meaning it flows in one direction only (from the production account to the sandbox). Therefore, any configuration change or data uniquely created in the sandbox account will be destroyed when the live data refreshes each morning.
  • Creating data in the sandbox that is intended to be used in the live account is not recommended, as there is no data merging between the two accounts, or any way to transfer this data back to the production account.

Sandbox environment usage

The sandbox account is best used for preliminary testing of new configurations before committing them to the production environment.

For example, you might test an award update and verify payroll report outputs in sandbox before applying the configuration changes (e.g. rate table updates) in your production account.

  • There is no option to copy data from your sandbox environment back to your production environment. Any configuration changes you wish to have applied in your ‘live’ environment must be manually actioned.
  • The sandbox environment is not persistent, and any updates to the configuration are not preserved across more than one day.
  • It is not possible to use the sandbox environment for any API integrations. If you require a testing server that is able to be integrated with an external product via API, please email support@easyemployer.com.
  • The sandbox environment should only be used to test Easy Employer web application functionality. This does not include functionality from an external system or the Easy Employer mobile app.

NOTE:

  • The sandbox environment is a small-scale shared environment in which customers are able to test configuration changes. This environment is not suitable for complex feature testing such as imports/exports, large pay runs, certain reports, or award interpretation and cost processing.
  • In the event you need to do this sort of testing, we offer dedicated UAT deployments scaled appropriately for the account and the required use cases. Please contact our support desk for further information on dedicated UAT deployments.