We're here to help you along the way
Contact
Phone: 1300 855 642 (AU Only)
International: +61 2 6100 2510
Email: support@easyemployer.com
Support hours
Monday to Friday 09:00 to 17:00 AEST
Closed on public holidays and weekends.
Emergency support phone available.
Product news and updates
Industry & Award Updates
Status Updates
Announcements
- Removal of remote access & support for tablet based devices
- Single Touch Payroll - Is Your Payroll Application Compliant?
- Single Touch Payroll - Feb Update for clients using Payroll Guru
- Removal Of Java Applet Timeclock
- Single Touch Payroll - Payroll Guru Implementation
- Removal of remote access to WCS office server
Release Guides
- Release Guide 2.68 - 17 August 2018
- Release Guide 2.65 - 30 May 2018
- Release Guide 2.64 - 16 May 2018
- Release Guide - 29 March 2018
- Release Guide 2.62 - 08 March 2018
- Release Guide 2.61 - 21 February 2018
easyemployer Mobile Application
Accessibility
Accessibility - colour blindness
Getting Started
Employee guides
Online account access
To do List
Employee roster
- Employee Guide - Shift Swapping
- Employee Guide - Shift Cover
- Employee guide - view roster
- Employee roster - my roster
- Employee roster - add roster to electronic calendar
- Employee roster - accepting and declining of available roster shifts
Employee timesheet
Employee - availability and leave
Time clock
Notices
Communications
Details
Payroll Guru
Fingerprint clocking
Settings
System Guides
System overview
Home
Managing users
- Information stored in users profile
- Setting a user to a salary
- User - general notes
- User - Changing a user's pay group
- User - troubleshooting
- User - managing a user tips
Availability requests
Leave
- Selecting the default role for leave
- Leave shift management page
- Leave - how to set up leave approvals
- Leave - Flexible Leave
- Leave - Check who can approve leave
- Leave - reassigning insufficient entitlement for leave
Notices
Entitlement balances
- START HERE - initial configuration of easyemployer to display entitlement balances
- Entitlement balances - reassigning insufficient entitlement for leave
- Entitlement balances - troubleshooting
- Entitlement balances - how do they project?
- Entitlement balances - where entitlement balances displayed
- Entitlement balances - importing into easyemployer
Groups (sites, areas and roles)
Permission
Roster
- Roster - Labour vs Sales Key Performance Indicator (KPI)
- Roster - Overtime Indication
- Roster - Live Roster
- Roster - Leave shifts and roster suitability
- Roster - Shift History Function
- Rosters - Mark as ready to publish
Timesheet
- ★ Timesheet - default shift time
- Timesheet - GPS Functionality
- Timesheet - group selection
- Timesheet - process map
- Timesheet - tips
- Timesheet - finalisation email
Award
- Award - Leave Loading Penalties
- Configure Leave Types
- Award - user place holder rates
- Award - role rates
- Award - leave shift length creation
- Award - entitlements
Payroll
- ★ easyemployer - end of financial year (EOFY)
- Payroll - process map
- Payroll - setting a users export code
- Payroll - setting your payroll application
- Payroll - missing payroll information report
- Payroll - super fund
Reports
- ★ Report - Workforce Utilisation
- ★ Report - Profitability
- ★ Report - Roster Totals
- ★ Report - Paid Totals
- ★ Report - Variance
- Site Timesheet Report
Other
Time Collection
The ability system
- Ability to Custom Entity Linking
- Abilities - File Upload
- Ability to Role Linking
- Ability - Linking pay update reminders
- Ability - expired indication
- Ability - creating an ability
System reminders
Internet Browser
Client Functionality
Allowances
Import / export
General
Payroll Guru
Payroll Processing - Payroll Guru
- Payroll Guru employee information
- Payroll Guru - integration process map
- Payroll Guru - frequently asked questions
- Payroll Guru - adding / updating an employee bank account and split net wages
- Payroll Guru - processing a bonus payment
- Payroll Guru - pay run modifying PAYG and superannuation
Xero
Reckon
Login
Configuration
Reversal
Pay slips
Superannuation
PAYG
MYOB
Reports
Payroll application guides
Payroll Processing - MYOB PowerPay
Payroll Processing - MYOB V19
- MYOB V19 - integration process map
- MYOB V19 - exporting users from MYOB and importing into easyemployer
- MYOB V19 - exporting entitlement balances from MYOB into easyemployer
- MYOB V19 - Initial configuration to accept payroll processing file
- MYOB V19 - importing a payroll processing file
- MYOB V19 - export users from easyemployer into MYOB
Payroll processing - MYOB 20+
- MYOB 20+ - integration process map
- MYOB 20+ - importing a payroll processing file
- MYOB 20+ - pay run process troubleshooting
- MYOB 20+ - exporting users from MYOB 20+ and importing into easyemployer
- MYOB 20+ - exporting entitlement balances from MYOB 20+ into easyemployer
- MYOB 20+ - export users from easyemployer into MYOB 20+
Payroll Processing - MYOB Mac AccountEdge
- MYOB Mac AccountEdge- integration process map
- MYOB Mac AccountEdge - importing a payroll processing file
- MYOB Mac AccountEdge - exporting entitlement balances from MYOB into easyemployer
- MYOB Mac AccountEdge - exporting users from MYOB Mac and importing into easyemployer
- MYOB Mac - export users from easyemployer into MYOB Mac
Payroll processing - MYOB Mac AccountEdge Pro
Payroll Processing - MYOB EXO Payroll
Payroll processing - HR3
Payroll Processing - Attache
Payroll Processing - Sage MicrOpay Meridian
- Sage MicrOpay Meridian - integration process map
- Sage MicrOpay Meridian - importing a pay run into Sage MicrOpay Meridian
- Sage MicrOpay Meridian - exporting users from Sage MicrOpay Meridian and importing into easyemployer
- Sage MicrOpay Meridian - exporting entitlement balances from Sage MicrOpay Meridian into easyemployer
Payroll processing - Greentree
Payroll processing - Reckon Accounts + Payroll (e.g. Reckon Accounts Premier)
- Reckon Accounts + Payroll (e.g. Reckon Accounts Premier) - integration process map
- Reckon Accounts + Payroll (e.g. Reckon Accounts Premier) - Importing a payroll processing file
- Quickbooks - troubleshooting user import
- Reckon Accounts + Payroll (e.g. Reckon Accounts Premier) - exporting users from Reckon and importing into easyemployer
- Reckon Accounts + Payroll (e.g. Reckon Accounts Premier) - exporting entitlement balances from Reckon and importing into easyemployer
Payroll processing - Reckon Payroll Premier
- Reckon Payroll Premier - integration process map
- Reckon Payroll Premier - importing a payroll processing file
- Reckon Payroll Premier - configuring to accept payroll data
- Reckon Payroll Premier - exporting users and entitlements
- Reckon Payroll Premier - exporting pay details
- Reckon Payroll Premier - exporting customer:job and class
Payroll processing - Reckon Accounts Enterprise
- Reckon Accounts Enterprise - payroll transaction detail report
- Reckon Accounts Enterprise - payroll items listing report
- Reckon Accounts Enterprise - exporting users and importing into easyemployer
- Reckon Accounts Enterprise - exporting entitlement balances from Reckon Accounts Enterprise and importing into easyemployer
Payroll Processing - Wage Easy
MYOB Account Right Live (ARL)
Payroll Processing - Xero
- Xero - error handling
- Xero - leave loading
- Xero - Exporting entitlement balances
- Xero - Integration Process Map
- Xero - Setting up integration
- Xero - synchronisation