🟩 STATUS: Monitoring – Performance improvements have been implemented, and system services are currently operating normally. Our team continues to monitor the environment to ensure stability.
Summary
Issue
Some clients are experiencing significant performance issues within Easy Employer, including slow page loading, delays when publishing rosters, issues creating leave requests, and difficulties with employee clock on/off functionality.
Impact
Affected clients may experience:
- Slow loading times across the application.
- Reduced productivity when performing day-to-day workforce management tasks.
Common Examples
- Rosters and timesheet taking several minutes to load or publish.
- Leave requests failing to load or save promptly.
- General slowness throughout the Easy Employer platform.
Current Status
A recent application release included performance improvements aimed at addressing the reported behaviour. Since deployment, system performance has stabilised and no widespread issues have been identified.
Our Product and Infrastructure teams are continuing to monitor the environment to ensure the improvements remain effective and to quickly identify any recurrence of the issue.
- Current status: Monitoring
- Mitigation: Performance improvements have been deployed as part of the latest application release.
- Next step: Continue monitoring system performance and user activity to confirm ongoing stability.
- Next update: Further updates will be provided if any new issues are identified or additional action is required.