MYOB AccountRight live (API) | Workaround solution if MYOB AccountRight is not working

1) Limitations
2) Requirements
3) Process


This guide offers step-by-step instructions for a workaround solution if the MYOB AccountRight and Easy Employer API is down or not functioning correctly.


NOTE: This workaround involves changing the payroll entity's payroll application in Easy Employer, and importing into MYOB via a flat file.
If there are any errors on the MYOB side after importing the data file that you cannot resolve, you will have to contact MYOB support.


1) Limitations

This is part of our advanced MYOB integration that is not supported by flat file:

  • Employee rates will not be sent to MYOB.
  • Employee wage categories will not be checked and enabled if required on employee CARDS in MYOB.
  • Employee 'Base Hourly' or default code standard pay will not be forced to 0.
  • Detects timesheet entries to reduce the likelihood of duplication when easyemployer exports timesheet entries to MYOB timesheet.
  • Sometimes MYOB can fail importing, so it is recommended to back up first.
  • If the import fails and you import again, the flat file import will duplicate any entries already in MYOB timesheets (unless you restore the backup first).

We would recommend running the MYOB AccountRight run export check function located on the payroll report before importing the timesheets by flat file.


2) Requirements

  • Employees require a CARD ID in MYOB and this has to set as their Export Code in Easy Employer (hopefully, this is already the case if they already have CARD IDs they will already be imported into Easy Employer when the user import is done via API).
  • If the CARD IDs are not set up in MYOB, they will need to be added to MYOB and also added as the export code in Easy Employer, an example format is the first 4 letters of surname, together with the first 2 letters of the first name, e.g. SMITJO for Smith, John, or a number sequence (do not start with a 0) e.g. 100001.

3) Process

Proceed only if you understand and accept the above requirements and limitations.

  1. Ensure you are not exporting to MYOB.
  2. In Easy Employer, click organisation.
  3. Click organisation structure.
  4. Click the payroll entity .
  5. Click settings.
  6. Edit the payroll application and change to "MYOB AccountRight Premier V20+" and save.
  7. Open the payroll report again, and 'unfinalise' it, (there should be warnings about users not having an export code –if they have not been entered).
  8. You will see the "Export Code" under each user profile, this should match the employee CARD ID in MYOB.
  9. Scan through each employee and make sure their CARD IDs are set.
  10.  If the CARD ID is missing, open the user profile in Easy Employer, click payroll and enter their CARD ID exactly as it is in MYOB as their export code.
  11. Once all employee CARDS are confirmed, finalise the payroll report and "Export for payroll processing" - this will download a data file to your computer.
  12. Follow the guide here to import into MYOB –if there are errors importing this will be shown in a MYOB log file and you will need to ensure you are checking and resolving these errors. If you are unsure how to resolve you will need to speak to MYOB support.
  13.  Process as normal.
  14. Once you are done, switch the payroll entity payroll application to MYOB AccountRight in Easy Employer.
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