Can you tell me my roster?
The Easy Employer Support Team cannot provide your roster information. Rosters can only be viewed by logging in securely to the Easy Employer portal or mobile app.
- If you are having issues accessing or viewing your roster, you will need to raise this internally with your immediate leader or employer for assistance.
I cannot work a roster shift, can you please assign the shift to someone else?
The Easy Employer Support Team cannot reassign roster shifts under any circumstance.
- You will need to raise this internally with your immediate leader or employer if you are unsure of your organisation’s procedures.
I want to add a new site or role to my work preferences
If you are not seeing a site or role in your work preferences, speak to your manager, refer to your internal business process documentation
The Easy Employer support team cannot add new sites, new roles, or change anything in your profile.
Can you update my timesheet for me?
The Easy Employer Support Team cannot update your timesheet. Timesheets can only be updated by you after logging in securely to the Easy Employer portal.
- If you have further questions, raise this internally with your organisation’s payroll team or speak to your immediate leader if you are unsure of the process.
I am unable to update my timesheet, why?
Your organisation manages the Easy Employer application and controls which features and settings are enabled for users.
- If you are unable to make changes to your timesheet, this feature has not been enabled for you.
- If you have further questions, raise this internally or speak to your immediate leader for assistance.