Employee Guide | Confirming Your Roster Shifts

1) What is shift confirmation & why is this important
2) Confirming your roster shifts
   i) via email (all shifts only)
   ii) via SMS (all shifts only)
   iii) via the mobile app (individual shifts)
3) Confirming your roster shifts through the online portal
   i) via the to-do list (all shifts only)
   ii) via your roster (individual shifts)

 

1) What is shift confirmation & why is this important.

After a roster has been published; an organisation may request (or require according to their organisation policy) for allocated shifts to be confirmed by its employees.

Confirming roster shift(s) is how employees acknowledge that they have received their roster; and are able to work their allocated shifts.


NOTE: You will need to refer to your immediate leader / employer or organisation policy regarding your requirement to confirm shifts. Additionally by "not confirming" an existing / published roster shift does not generally mean you are not required to work that rostered shift. You will need to refer to your immediate leader / employer or organisation policy for information on how to handle this scenario.


 

2) Confirming your roster shifts.

i) via email (all shifts only).

1. You may receive an email listing the shifts you have in upcoming roster.

2. Replying "y" to the email will confirm all your shifts.

 

ii) via SMS (all shifts only).

1. You may receive an SMS listing the shifts you have in upcoming roster.

2. Replying 'y' to the SMS message will confirm all the shifts.

 

iii) via the mobile app (individual shifts).

Refer to the mobile app documentation HERE for information on how you can confirm your roster shifts via the mobile app.

 

3) Confirming your roster shifts through the online portal.

i) via the to-do list (all shifts only).

Your to do list will display an item that you need to confirm shifts.

1. Click the to do item, this will show the review page, from here you can (only) confirm the shifts as a bulk action. To confirm all shifts click 'Confirm shifts.

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ii) via your roster (individual shifts).

1. Click the 'Rosters' tab at the top of the screen.

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2. Click on 'My roster'.

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3. This opens up the 'My rosters' page. From here you would typically open a roster period in the future to confirm future roster shifts.

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5. Clicking on a period opens up the weeks roster for that period. Here you can see your shift details. Click on the individual shift and click the confirm button (tick) to confirm the individual roster shift.

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