Requesting and Accepting Shift Swaps

Updated 2026-01-30 00:11:22 UTC Created 2015-09-25 00:53:35 UTC

This article explains how to request and accept shift swaps in Easy Employer. The shift swap feature helps employees find replacements for their rostered shifts when they are unable to work, subject to your organisation’s policies and approval process.

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Shift Swap

The Shift Swap feature allows employees to find another suitable team member to take their rostered shift. This feature is designed to support flexibility and ensure adequate coverage when a rostered employee is unable to work.

NOTE: Depending on your organisation’s configuration, your request for a shift swap or your acceptance of a swap may need to be approved by your immediate leader or employer. Check your organisation’s policy for details.

You must have the shift swap feature enabled by your organisation to use it.

Request a shift swap

  1. Click My Easy Employer on the navigation bar and select Rosters.
    Navigation bar showing My Easy Employer Rosters option
  2. The My rosters page opens, displaying the current roster period at the top. You can view future or past rosters, or filter by date range.
    My rosters page showing current roster period
  3. Click a roster period to open that week’s roster. Select the shift you want to swap and click Swap this shift with another user.
    Roster view showing swap shift option
  4. Select the employee whose shift you want to swap with, then click Submit to send your swap request.
    Submit shift swap request
    The shift will turn orange once the request is submitted.
    Roster showing orange shift for pending swap
  5. To view your request details, click the green exclamation icon (!) in the top right corner of the shift.
    Shift details showing submitted swap request

Accept a shift swap

  1. Shift swap requests appear in your To Do List.
  2. Click the to-do item to open the relevant roster period.
    To-do list showing shift swap request notification
  3. The shift that has a pending swap request will display a green exclamation icon (!) in the top right corner.
  4. Click the green exclamation icon to open the shift swap request.
    Shift swap request details window
  5. You can then Accept or Decline the swap request. To review later, select Cancel.
    Shift swap accept or decline options