Mobile App | Availability

1) What is this feature & why is this important
2) Availability function
      i) Determining if you can submit an availability request
      ii) How to submit an availability request (once-off)
      iii) How to submit an availability request (ongoing)
      iv) Determining availability request approval status

 

1) What is this feature & why is this important.

Availability in easyemployer allows users to submit times that they are unavailable to work.

Availability can be submitted through the application or the online portal. If a user needs to adjust or change their availability this can be easily completed through the mobile app.

REMEMBER: Availability applications are for periods that you are not available for work. 

IMPORTANT: Due to the nature of availability submissions (once-off vs. ongoing); it's recommended users read instructions for both methods of submission to understand which suits their needs best.

 

2) Availability function.

i) Determining if you can submit an availability request.

1. Login to the easyemployer mobile app with your existing credentials.

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2. Tap the 'Availability' tile.

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3. The date range will be displayed at the top of the screen. You can scroll between periods using the forward and back buttons.

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4. If a lock appears next to the date range (as pictured below) this indicates that no availability can be requested for this period. 

  • If a lock symbol is next to the date; you cannot submit an availability request for that period.
  • If there is no lock symbol next to the date; you can still submit an availability request for that period.

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Note: Your organisation/employer configures the policies which cause periods to be locked/unlocked. The easyemployer support desk cannot assist with locked availability queries, these need to be raised internally.

 

ii) How to submit an availability request (once-off).

1. With the availability tile already selected, find the unlocked period/date you wish to submit your application for.

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2. Select the date which you want to submit your availability application for (e.g. Monday).

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3. From here you can select one (or many) of the pre-defined time ranges.

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4. (or) you can input your own start and end time for the day. You can change (or) update the start date and start time of the availability application, by selecting "Add a custom range" and making your adjustments.

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5. Once submitted (e.g. 9am to 5pm) the fixed/custom time range will show an orange line to the left side of the box (acknowledging that period of time as unavailable for your submission).

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Remember you can select one or more options here. E.g. if you have a 24/7 roster and you needed from 12am (midnight) to 6am as un-available, then also 3pm to 6pm as un-available also, you could:

  • Select the pre-defined time range "Early" (12am to 6am)
  • Then also add a "custom range" (of 3pm to 6pm)

Example:

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6. When finished, select the 'Done' button in the top right corner.

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Remember that 'once off' availability submissions may include more than one day. E.g. you are a student undergoing exams on Monday + Tuesday + Friday. For once off availability submissions it's best practice to open each day (now) and set your availability. This reduces the amount of submissions (and submissions requiring approval).

Example:

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7. Once you have all your availability submissions entered, select the 'Submit' button in the top right corner.

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8. Because we only need this availability request for this period, we select 'This week only'.

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iii) How to submit an availability request (ongoing).

When submitting your availability for an ongoing application you would only submit for the dates + times you wanted to apply for; on an ongoing basis.

1. With the availability tile already selected, find the unlocked period/date you wish to submit your application for.

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2. Select the date which you want to submit your availability application for (e.g. Monday).

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3. From here you can select one (or many) of the pre-defined time ranges.

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4. (or) you can input your own start and end time for the day. You can change (or) update the start date and start time of the availability application, by selecting "Add a custom range" and making your adjustments.

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5. When finished, select the 'Done' button in the top right corner.

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Remember that 'ongoing' availability submissions may be for only one day. E.g. you are a student working a casual role, and you need to submit every Monday as unavailable, as this is when your class at your tertiary institute is.

6. Once you have all your availability submissions entered, select the 'Submit' button in the top right corner.

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7. Because we need this availability request for this period (and onward), we select 'Ongoing from now'.

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iv) Determining availability request approval status.

1. With the availability tile already selected, find the period/date you wish to review your approval status for.

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2. In this period (example) we can see there are availability submissions for two different dates.

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"Requested" (pending approval)

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"Approved" (approval granted)

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Note: Your organisation/employer configures who is able to approve your availability request. The easyemployer support desk cannot assist with availability application approval queries, these need to be raised internally.

 

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